Responsibilities Serve as go-to point of contact on critical client relationships Manage client expectations and timelines Keep track of project statuses with SEO, designers, developers, videographers and copywriters Correspond (email, phone) with a client-facing level of professionalism Plan and schedule appointments or team calls via Zoom Develop and manage internal calendars Explain, demonstrate and clarify to others established policies, procedures and standards Make decisions, prioritize and delegate, facilitate team building and conflict resolution, provide excellent customer service Requirements Desire to be the “makes sure it’s handled” person in a professional setting Team player with a positive attitude Excellent written and verbal communication skills Proactive problem solver Strong attention to detail, organized Very Capable with Google Drive and Microsoft Office Benefits Paid time off Voluntary OT (@time-and-a-half pay) Health insurance Dental insurance HSA option Paid half-hour lunch (8 hours work = 8 hours pay) Corporate sponsored Lifetime Fitness membership Local small-batch coffee on tap Be your own boss Interact with successful business owners A family-first company Description We are of course considering candidates of all experience levels. This does not have to be an entry level or no experience position. The right candidate will have "hyper organized color-coded notebook energy", is highly social and can be proactive and assertive once they get their workplace bearings! Boilerplate stuff: as an entry level project manager, work with ~50 copywriters, digital marketers, graphic designers, videographers, front-end developers, and programmers to fulfill our mission: Improving the Economy One Business at a Time ™ with Profit Generating Websites ™. Go capitalism! Our team also has server admins and a few onsite technicians who double as in-house IT. See photos of the team. We grew up on a lot of direct-with-proprietor small business relationships back before website marketing was even a thing. Now a full-service marketing agency, we place more radio and podcast ads than anyone in Wisconsin. As our clients continue to grow , we now collaborate with robust and digitally literate in-house teams. The next phase in our growth is all about ownership mindset and culture fit . That means you: a self-starter who loves interacting daily with successful clients and colleagues. You take feedback well and can give it back, candidly and respectfully. Ideal candidates love responsibility and self-management (no babysitting!). That means you want to own the outcomes: you will be expected to troubleshoot, improvise, and often make decisions on your own about overcoming issues - not passing the buck to someone else! iNET Web
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