Job Description

The Sales Administrator's role involves providing support to all departments within the store, encompassing sales, marketing, service, and rentals. It requires a comprehensive understanding of all aspects of our business and the capacity to act as the primary backup for any department when necessary.

Your Responsibilities:

Assist the Sales and Service teams by handling necessary documentation.

Prepare documentation for vehicle deliveries, including state DMV-required paperwork for titling and registration.

Photograph all vehicles and upload the images to SalesForce.

Maintain inventory records for both new and used vehicles.

Aid in the follow-up of customer service Repair Orders (ROs), including payment and Work in Progress (WIP).

Support the General Manager in dealership forecasting and budgeting.

Manage the title process and report title status using MobilityForce.

Process vehicle and warranty registrations.

Responding to BDC leads promptly, distributing them to the sales team as needed and providing backup sales support if necessary.

Be available for BDC Sales calls/appointments during evenings and weekends as required.

Submit applications for manufacturer incentives and rebates on behalf of the sales team.

Obtain finance paperwork and complete RSA and ESC contracts as appropriate.

Handle Accounts Receivable duties, including daily deposits for all departments, account reconciliation, collection calls as necessary, and submission of required paperwork to state and federal accounts for payment.

Manage monthly petty cash reconciliation, credit card statements, gas log statements, expense reports, and check requests as needed.

Foster and maintain relationships with vendors, customers, and suppliers.

Be willing to travel to represent the company at trade shows, store openings, and vendor training events as needed (which may include weekends).

Oversee the vehicle rental department, including scheduling rentals, training rental clients in the use of adaptive equipment, preparing contracts, invoicing, and handling all related paperwork monthly.

Possess in-depth knowledge of all products and services offered by the company to assist customers when the General Manager or Certified Sales Consultant is unavailable.

Adhere to all company policies and procedures, as well as comply with OSHA, safety regulations, and state-mandated regulations.

Qualifications:

High school diploma or GED required; Bachelor's degree preferred.

Five years of office management experience.

Strong ability to work independently and manage multiple tasks efficiently.

Exceptional organizational and leadership skills.

Excellent verbal, written, and interpersonal communication skills.

Proven experience working independently with minimal supervision.

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