How to Apply
You MUST apply at https://tinyurl.com/yc4vfbuj by November 6. AND, You MUST upload an unofficial copy of your most recent college transcript.
NCDOT is a Great Place to Work.
Don’t take our word for it. Read what our people are saying at https://bit.ly/NCDOTGreatPlaceToWork. We are the highest rated state agency for employee satisfaction on Glassdoor with 300 reviews.
SALARY: $36,682 – $50,438
The Challenge
Looking to launch your professional career? Join the NCDMV Motor Vehicle Professionals (MVP) program. MVP is an opportunity for recent graduates with a passion for transportation, public service, and the leadership to explore and make an impact at NCDMV.
You will be a key player working on mission-critical projects/programs and gaining experience in our industry-leading initiatives, operations, and management on our Vehicle Services’ School Bus & Traffic Safety team. This 18-month full-time role comes with a salary and full State benefits from Day 1. You will have the opportunity to explore leadership opportunities and projects in several NCDMV units, including Business Services, the Commissioner’s Office, Customer Compliance, Driver Services, License and Theft, Training and Development, Safety, and Vehicle Services. We are looking for highly motivated emerging professionals skilled in business, public service, public relations, and administrative leadership.
In this role, you will:
Learn customer service skills to deliver excellence to the public in vehicle registration.
Develop your technical skills to process customer requests using our STARS program.
Learn to exam titles, registrations, and identification documents to detect fraud, altered, or suspicious items and manage payments.
Inspect title and registration documents to ensure they are executed according to NC General Statutes and that fees are collected/adjusted according to the statutes.
Learn to research and respond to transactions, such as title records cancellations, address changes, requests for certified records, real estate/mobile home cancellations, and general inquiries/correspondence.
What You Bring
A commitment to public service.
Analytical thinking skills.
Commitment to teamwork.
A record of academic success.
Leadership potential.
Computer experience using Microsoft Office, desktop/laptop computers, and online databases.
Demonstrated ability to proficiently use correct grammar, spelling, and vocabulary to compose/proofread correspondence.
Demonstrated ability to interpret and explain policies, procedures, and laws.
Education & Experience
High school/GED diploma, and
2+ years of related administrative experience; or
An equivalent combination of education and experience.
Management Prefers
Candidates with experience:
• Reviewing detailed documents and records for accuracy and authenticity.
• Recording, compiling, summarizing, analyzing data.
• Balancing a cash drawer.
Note
We value diversity in our workplace and encourage all qualified individuals with diverse professional, academic, and cultural backgrounds to apply.
Questions?
Call me: Heather McDougall at 919-615-7233.
Connect me to NCDOT Careers: https://linkedin.com/in/ncdot-careers
Show me more NCDOT jobs: https://bit.ly/NCDOTJobs
Show me more DMV jobs: https://bit.ly/myDMVjobs
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