Job Description

Job Description

BENEFITS ADMINISTRATOR

The Benefits Administrator is responsible for managing and administering employee benefits programs, including health insurance, retirement plans, leave management policies, and wellness initiatives. This role ensures compliance with regulatory requirements, provides exceptional support to employees by addressing benefits-related inquiries, and collaborates with HR and external vendors to enhance the overall employee experience. The ideal candidate will have strong organizational skills, attention to detail, and a commitment to maintaining confidentiality and accuracy in all benefits-related processes.

JOB TASKS AND RESPONSIBILITIES

• Effectively assist with administering all benefits programs including but not limited to 401(k), health and welfare plans, COBRA, wellness programs and voluntary benefits.
• Respond to employee questions including but not limited to plan eligibility, life event changes and wellness events.
• Lead the orientation of new hires and educate current employees on benefits.
• Inform employees of changes and developments related to benefits including eligibility, coverage, and provisions.
• Conduct vendor and HRIS audits to ensure accuracy of benefit records.
• Manage monthly benefit invoicing and reconciling to ensure accuracy of payments.
• Resolve billing and enrollment discrepancies with carriers, HRIS and payroll records.
• Lead and maintain employee leave of absence requests, ensuring compliance with company policies and legal regulation while maintaining accurate records and communication with employees and management.
• Work directly with the leave of absence management provider to ensure accurate records of employees on leave.
• Plan and coordinate annual open enrollment processes and new employee benefits enrollment to ensure all critical tasks are completed, employee communication is timely, and deliverables are executed.
• Maintain knowledge of trends, developments, and best practices in benefits administration.
• Manage vendors including standing or touch-base meetings to ensure services are delivered within contractual agreements.
• Other duties and special projects as assigned.

QUALIFICATIONS, SKILLS, AND EXPERTISE

• 3 years’ experience in benefit administration preferred
• Bachelor's degree (B.A.) preferably in human resources management, finance, or related field, or equivalent combination of education and experience
• CEBS/CBP/PHR certification or advanced training in benefits and/or leave management are a plus.
• Comprehensive understanding of benefits-related legislation, compliance requirements, and regulatory standards.
• Demonstrated analytical skills with the ability to collect, interpret, and analyze data; proficiency in Microsoft Excel, including functions such as data sorting, pivot tables, and formulas, is required.
• Previous HRIS/Benefit Administration Systems experience preferred
• Excellent oral and written communication skills
• Ability to work independently and manage multiple projects simultaneously.
• Strong attention to detail and accuracy
• Maintain strict confidentiality of sensitive and confidential data.

Equal Employment Opportunity

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