Position: Implementation Business Analyst
Duration: Contract through December
Location: Fully Remote! EST hours
An Implementation Business Analyst ensures the successful integration of new systems, products, or services into an organization's operations. They work closely with stakeholders to gather detailed business requirements through workshops and interviews, translating these needs into technical specifications. Collaborating with project managers, they develop project plans, timelines, and milestones, coordinating with IT, operations, and compliance teams to ensure smooth execution. The analyst analyzes existing systems and processes to identify gaps and design solutions that enhance efficiency, ensure compliance, and improve user experience. They develop comprehensive test plans and conduct user acceptance testing (UAT) to validate that implemented solutions meet business requirements.
Additionally, they create detailed documentation, including process flows, user guides, and training materials, and prepare regular status reports for stakeholders. Providing ongoing support to users during and after implementation, they troubleshoot and resolve technical and operational issues. Finally, they conduct training sessions for end-users and facilitate knowledge transfer to ensure continuity and support post-implementation.
Must Haves/Required Skills:
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