Provide an iconic customer experience. Ensuring today’s customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. Essential responsibilities include completing administrative tasks to support all store departments, providing customer service by greeting customers and guiding them through paperwork, communicating effectively with customers and business partners, maintaining coverage at information desk and answering multi-line phone system, and learning and succeeding as part of a team. This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. Qualifications and requirements include customer service experience, thriving in a fast-paced office environment, good listening skills and a strong customer focus, strong written and verbal communication skills, and basic computer skills, including word processing and spreadsheets. CarMax is an equal opportunity employer and committed to training and diversity.
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