Immediate need for a talented Care Coordinator II . This is a 06+ Months Contract opportunity with long-term potential and is located in Tampa, FL (Remote) . Please review the job description below and contact me ASAP if you are interested. Job ID:25-57714 Pay Range: $23 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: This person will be completing outbound quarterly calls to members to conduct follow up questions. Will be assigned cases per month. 3 attempts per members, (Day 1, Day 2, Day 3) - based on if contact has been completed or not, new hire would then connect with PCP to ensure they have the correct contact information. There may be some stretch assignments that may be aligned based on volume. Team expectation to conduct 50-75 calls per day. Will be required to submit a daily report outlining their production for the day. (Through Outlook). Key Requirements and Technology Experience: Skills- Pediatric & Managed Care background, Member outreach // Patient Outreach // Call Center, Healthcare Background and Inbound/Outbound calls. 2+ years in healthcare / managed care background Pediatric experience Must be comfortable completing outbound / inbound calling Multi-task being able to complete calls and takes notes simultaneously. Adaptability to change. Bilingual (Spanish, or Creole,). Previous work from home experience. Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here. #prof Pyramid Consulting
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