Job Description

Brief Description

Performs a variety of moderately complex support tasks which may include: inputting, processing and distributing a variety of documents and records; collecting, compiling, filing and maintaining data; reconciling data, funds or inventory; and interacting with the public to provide excellent customer service. Works within a well-defined framework of policies and procedures, under moderate supervision.

Detailed Description

Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts. Inputs data to complete routine correspondence, forms, reports and documents. Researches, locates, pulls and prepares a variety of documents, records and other assigned data. Effectively answers routine inquiries and resolves basic customer service issues. Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies. Performs other duties as assigned.

Job Requirements

• Graduation from an accredited high school/GED program.
• Two (2) years of work-related experience or 30 hours from an accredited college or university or a combination of the two.
• Ability to type 30 wpm or 60 kspm, with knowledge of computer applications and standard word processing software.
• Ability to understand and follow written and verbal instructions, organize and process work, and establish and maintain effective working relationships with other County employees and the general public.
• May require prolonged sitting, standing, walking, and ability to lift and carry up to 25 lbs. unassisted.

Additional Details

An extensive pre-employment background investigation will be conducted on all applicants who have been offered a position with Dallas County. The hiring process involves successful completion of each step. The steps include: Criminal History Review, Traffic Violations Record, Review of Personal History Statement and Documents, Physical Examination, and Background Investigation. Dallas County is an Equal Employment Opportunity Employer. AmeriCorps, Peace Corps, National Service Alumni volunteers, and persons with a criminal background are encouraged to apply.

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