Core Network Admin Job at Tekgence Private Ltd, Columbus, OH

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  • Tekgence Private Ltd
  • Columbus, OH

Job Description

Core Network (DDI):

Duties and Requirements:

- Review change request forms submitted by customers to validate accuracy and identify issues with implementation.

- Collaborate with requestors to refine request forms, when required.

- Test change requests in lab, when required.

- Implement and validate changes in production.

- Provide technical information in support of customer service requests.

- Respond, investigate, and troubleshoot monitoring alerts and customer raised incidents.

- Troubleshoot DNS, DHCP, IPAM, and NTP related configuration and service issues.

- Plan, test in lab, and implement patches in production for DNS, DHCP, IPAM, and NTP infrastructure.

- Generate monthly customer facing operational reports.

- Train and lead future teammates, when required.

- Make recommendations for process and technical improvements.

- Work closely and effectively with customers, partners, vendors, and team members to provide exceptional customer service.

Education and Experience :

- network, systems administration, and DDI Experience.

- Strong communication skills written and verbal.

- Strong technical documentation skills (Visio, PowerPoint, etc).

- Expertise with Linux.

- Expertise with ISC BIND.

- Expertise with ISC DHCP.

- Experience with Active Directory and Microsoft DNS & DHCP .

- Recent and strong background with Bluecat.

o Ideally Bluecat certified.

- Working to strong background with Infoblox and Diamond IP .

o Ideally Infoblox and/or Diamond IP certified.

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