Creative Director, Social Media San Francisco, California, United States (San Francisco) Job at Quince, San Francisco, CA

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  • Quince
  • San Francisco, CA

Job Description

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.

Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE:

The ideal candidate is a creative leader with deep roots in performance marketing and a strong portfolio in apparel. You have experience building, leading, and inspiring creative teams across content, design, and video editing—plus experience managing managers. You understand how to make brands matter in social, blending storytelling and strategy to move the needle and build affinity. You’re fluent in what works on Meta, TikTok, Pinterest, and YouTube Shorts—and excited about what’s next. You've led house-rental-style productions with influencers and editorial talent, overseeing everything from casting to art direction to on-set execution. You bring craft and clarity to creative that converts—balancing strategy, aesthetics, and agility. You move fast, think clearly, and are ready to lead from day one.

RESPONSIBILITIES:

  • Own creative direction for Quince social across all platforms
  • Use our creative DNA as a foundation to develop a visual and narrative identity that’s distinct and memorable
  • Lead end-to-end production for paid social—spearheading concepting, casting, styling, and on-set art direction
  • Manage and mentor a team of designers and editors, ensuring high-quality output at scale
  • Partner closely with the VP of Creative and Director of Paid Social to deliver content that performs and aligns with broader business goals
  • Own and evolve content calendars, shoot briefs, and social workflows
  • Collaborate with performance marketing to drive testing and insights
  • Translate data into action—adjusting formats, messaging, and approach
  • Optimize paid social creative for ROAS and retention
  • Keep Quince ahead of the curve—monitoring platform shifts, trends, and brand activity
  • Bring fresh, thoughtful, and brand-right ideas to every channel
  • Partner with creative strategists and performance marketing to analyze content performance and translate findings into creative recommendations
  • Monitor trends, platform evolutions, and competitor content to keep Quince at the forefront of social storytelling

REQUIREMENTS:

  • Must be based in San Francisco or open to relocation; this is a full-time, in-office role.
  • 10–14+ years of experience in social, content, or performance creative at high-growth consumer brands or creative agencies
  • Proven leadership in apparel and direct-to-consumer performance marketing
  • Experience managing managers—specifically editors and graphic designers
  • Demonstrated ability to deliver paid and organic social that performs
  • Strong portfolio of multi-channel campaigns and native content
  • Deep understanding of platform best practices, native storytelling formats, and social trends
  • Hands-on creative skills in design, editing, or direction
  • Strategic mindset with strong visual and narrative instincts
  • Comfortable working in a fast-paced, high-volume environment

We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.

Pay Range

$200,000 - $275,000 USD

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you require reasonable accommodation during any part of the application or interview process, please contact [email protected]. We are committed to ensuring an inclusive and accessible hiring process for all candidates.

Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

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As set forth in Quince’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

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Job Tags

Full time, For contractors, Local area, Relocation, Work visa, Shift work,

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