Job Description

Job Title: CRM Specialist High-Tech Industry

Location: Remote

We are currently seeking candidates who meet the following qualifications

Responsibilities:

• Administer, configure, and optimize the CRM system to meet business needs.
• Develop and implement CRM strategies to enhance customer engagement and retention.
• Integrate CRM with other business systems (ERP, marketing automation, sales platforms).
• Ensure data integrity, segmentation, and compliance with industry regulations.
• Analyze CRM data to provide insights and recommendations for process improvements.
• Train and support teams on CRM best practices and system usage.
• Troubleshoot and resolve CRM-related issues in collaboration with IT and business stakeholders.
• Automate workflows and improve CRM efficiency through customization and scripting.

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• CRM administration and management experience (Salesforce, HubSpot, Microsoft Dynamics, or similar).
• Strong understanding of CRM data structures, workflows, and automation.
• Experience with API integrations and third-party tools.
• Proficiency in SQL, reporting tools, and data analysis.
• Ability to work cross-functionally with sales, marketing, and IT teams.
• Excellent problem-solving, analytical, and communication skills.
• Experience in the high-tech industry is a plus.
• Federal Experience is a plus.
• Required Security clearance.
  
  
  If you meet these qualifications, please submit your application via link provided in Linkedin.
  Kindly do not call the general line to submit your application.

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