Job Description

Fitness Center General Manager Plus One an Optum Company Boston, MA

Savvy, Inc. is looking for a Fitness Center General Manager to work at a high-profile company’s fitness center located in South Boston, MA.
In this role, you will manage and direct all operations, staffing, revenue and expense goals, and marketing aspects of the site, as well as assume the key responsibility in the marketing, promotion, planning, and staffing of programs. You will act as a direct liaison between the Company and the Client.

What you will do:

1. Provide leadership to set the tone and personality of the site by making it a motivating and engaging place to work.
2. Implement product capabilities, programs, and marketing for member engagement.
3. Take responsibility for primary human capital responsibilities, such as hiring, coaching, motivating, scheduling, training, developing, evaluating, assigning projects and workload to, and when necessary, terminating team members.
4. Respond to members’ feedback and concerns in a timely and professional manner while providing excellent customer service.
5. Provide recurring reports to your direct leadership.
6. Ensure that your team is providing gold-standard customer service and programming.
7. Encourage professional development for your team and enhance retention.
8. Implement and follow policies and procedures.

What we are looking for:

1. A bachelor’s degree, with two to three years of corporate fitness experience.
2. Ability to multi-task, and to execute time management, problem-solving, organization, and follow-up skills.
3. Ability to hire, coach, train, and develop team members.
4. Knowledge of financial reporting, such as budgeting, forecasting, and strategic business planning.
5. Prior experience in a corporate fitness or spa setting.
6. Current CPR/AED and First Aid certifications.
7. Competence with Microsoft Suite (Word, Excel, PowerPoint, Outlook) and finance and payroll systems.

About Us:
Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching, and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy, and a lot of fun.

Perks of working at Plus One, an Optum company:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse, and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity, and inclusion council

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry-leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program
• Please note, some of the benefits listed above are only available to team members who work full-time hours.

Equal opportunity statement:
Diversity creates a healthier atmosphere. Plus One, an Optum Company is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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