Front Desk Night Auditor - Hotel Job at Altoona Grand Hotel LP, Altoona, PA

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  • Altoona Grand Hotel LP
  • Altoona, PA

Job Description

Job Description

Job Description

The front desk night audit is the individual primarily responsible for the overnight duties required of a daylight front desk agent. This is a part time, overnight position consisting of the hours between 11PM and 8AM 3 nights a week. Basic duties include:

  • Engage with hotel guests by checking in and checking out guests
  • Close out the previous day in a timely manner
  • Answering calls, understanding the pertinent hotel information to relay to guests accurately and courteously
  • Ensuring all departments are closed out appropriately
  • Taking guest complaints and communicating the need to the appropriate department or manager

Job Tags

Part time,

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