Job Description

LMS Admin

Start: ASAP

Location: Parsippany, NJ - Onsite

Length of Contract: Through 12/15 + potential extension

Schedule: Tue-Thur Onsite(Mon & Fri Remote) from start of contract until September 1st then will be Mon-Thur onsite w/ Friday Remote

40 hours a week

Hourly Pay: 35-38$ per hour - W2 Only

Interview Process: 2 rounds - 1 via phone and the second in person(ideally).

Client has an employee on maternity leave and is in need of a contractor to fill the gap. LMS Admin that is independent and can work on their own. While you will have 1 additional team member this consultant will be handling LMS responsibilities on their own. You will be able to lean on HR to help with strategies and campaigns. If candidates have experience with Docebo, Tableau, and Looker that would be ideal.

From the client:

• Systems Administration
• • Create tailored self-registration and welcome pages in LMS for employees and customers
• • Maintain learning system reports, special requests, and relationships with subject matter experts
• • Launch e-learning programs in LMS portals
• • Identify and collect training related analytics
• • Use learning system functionality to run surveys
• • Automate processes between the LMS platform, "Client", and various vendors.
• • Support learning system standards, policies, procedures, and documentation
• • Prepare and maintain documentation, including procedures, system specifications, technical documentation, training materials, and user manuals for all training products including our learning systems
• • Serve as the subject matter expert on functionality and capabilities of all learning systems
• • Ensure accurate and timely administration of all learning system transactions, including tasks such as assignment profiles, curriculum management, learning item creation, scheduled offering entry
• • Provide learning system training and support to trainers, employees, and customers
• • Research and resolve learning system functionality issues; support online course troubleshooting
• • Support attendance data and tracking
• • Support online course testing, upload, and maintenance in our learning systems
• • Produce timely and accurate training attendance status report updates to the business
• • Manage the customer service inbox and phone calls to troubleshoot and resolve issues and requests related to learning systems
• • Support business users in the use of the learning management system
• • Verify, submit and track system bugs/application issues to ensure prompt resolution
• • Work with Instructional Designers and L&D team to manage the release process for new course offerings and updates to existing offerings
• • Participate in Integration testing and User Acceptance Testing (UAT) for all training products by creating test cases and tests across multiple platforms
• • Support Learning Coordinator in the deployment of compliance courses.
• • Assist in supporting implementation and client support members in client issues pertaining to the learning systems.
• • Support 3rd party hosted content on learning systems
• • Research and evaluate new and different technologies for the delivery of instructional and interactive programs and courses
• • Create course instructions and communicate them with the course attendees
• • Provide timely and accurate communication on all program-related inquiries with internal and external stakeholders
• • Provide support services for other learning projects as assigned
• • Provide support by managing and reporting the in-person training and virtual ILT
• Strategic insight regarding learning technology platform integration
• • Provide strategic insight and support for learning technology platforms across the organization
• • Work with owners of other contractor related platforms to identify areas of integration with learning systems
• • Liaise with the HRIS team to ensure Workday is effectively interacting with our learning platforms
• • Contribute to the adoption of learning through our platforms by identifying user entry points and connecting people to our learning systems
• • Identify best uses for the systems by understanding and communicating our platform’s features as well as limitations
• • Work with our learning system vendor partners to create custom solutions to projects requested from the business
• • Use data to apply predictive analysis between learner behaviors and employee/functional/job level trends within the organization

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