Your Job As a Network Engineer, your role is integral to the Infrastructure Operations team. You will provide crucial technical expertise and take ownership of several key responsibilities, including implementing network transformation initiatives to enhance performance and scalability. Your ability to swiftly diagnose and resolve network outages will ensure minimal disruption to our operations. You'll address service issues with a focus on identifying and rectifying root causes to maintain high service reliability and customer satisfaction. Additionally, you will continuously seek opportunities for network optimization, fine-tuning configurations and improving data flow for optimal efficiency. Regular maintenance tasks will be part of your routine, ensuring the network's health and preventing potential disruptions. Your contributions will be essential in maintaining a robust, efficient, and adaptable network infrastructure. What You Will Do Performing triage and remediation of wired and wireless network issues Remote configuration changes or firmware upgrades Evaluating network coverage to find gaps, make recommendations to close those gaps, and helping to implement those recommendations Participation in availability, recovery, and redundancy testing Generating or Updating Incidents and Tasks in ServiceNow Participation in problem reviews (RCAs) Participate in developing or revising networking standard workflows, processes, and playbooks Work with Cisco TAC or other internal/external engineering teams for issue resolution as applicable Training and mentoring Tier 1 staff as applicable Building and maintaining relationships across GP and Koch companies Who You Are (Basic Qualifications) 2+ years of experience in deploying and supporting Cisco's Campus LAN and Wireless LAN technologies 2+ years in incident response Ability to participate in an on-call rotation Strong verbal and written communications skill Comfortableness with what can sometimes be a fast-paced environment that requires you to service multiple tasks What Will Put You Ahead 3+ years of experience in deploying and supporting Cisco's Campus LAN and Wireless LAN technologies CCNP Wireless, Routing & Switching, or Enterprise certification 1+ years of experience with network automation scripting in Python or Ansible Knowledge in Zscaler, Palo Alto, and Fortinet platforms 1+ years of experience working with Cisco's Catalyst Center (aka DNAC) At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aqui, or tu).
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