The Operations Manager (OM) is responsible for all aspects of the Service Operations Department at one or more assigned locations. As a senior manager the OM collaborates with Sales, Business Office, and Purchasing teams to create an exceptional associate and customer experience aligned with CarMax culture. Principle Duties and Responsibilities: Management of team and processes associated with vehicle production and servicing. Utilizes reports, analyzes information and monitors trends to identify opportunities in the business. Displays financial responsibility through P&L management. Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience. Interviews, hires, trains, and promotes associates to support Service Operations and company growth. Serves as member of senior management team; collaborates to set strategy for the store and provides vision, direction, and motivation to team. Champions and implements both company and store initiatives for consistent execution and procedures. Resolves customer and associate issues. Facilitates and participates in meetings and conference calls. Associate Development. Qualifications: Work requires ability to read, interpret and transcribe data in order to maintain accurate records. Complete CarMax provided training in all areas of the Inventory, Cosmetic, and Production processes. Multi-task in a high energy, fast-paced work environment. Speak, listen, and write effectively in dealing with customers and associates across departments. Make independent judgments regarding critical business decisions. Identify business opportunities and suggest improvements. Education and/or Experience: 3+ Years of experience as a Manager, retail management preferred. Bachelor’s Degree a plus. Intermediate computer skills. Competencies: This position is assigned to the CarMax Senior Manager Competencies (see CarMax Way for list of competencies). Working Conditions: May require walking or standing for an extended period of time. Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions. Rotating schedule with shifts that will include nights, weekends, holidays and 12-hour days. Occasional travel for meetings, training, and special assignments. Flexibility to work at multiple locations or relocate. Wears CarMax clothing (acquired through the company) at all times while working in the store. Disclaimer and Approvals: This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities. CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at
...business priorities. Promote data-driven decision making through centralized metrics and self-service tools. Continued support of PeopleSoft through Workday implementation, data transfer, and ongoing historical data maintenance Team Leadership & Vendor Management...
Our client, a leading manufacturing company, is seeking an Embossing/Converting Machine Operator to join their team. As an Embossing/Converting Machine Operator, you will be part of the production department supporting a dynamic team. The ideal candidate will have strong...
...valuable asset, time. Responsibilities If you are driven to succeed, you should join SP+. We are looking for safe Overnight Valet drivers with warm smiles who enjoy interacting with people. Work with our knowledgeable and caring team members who want to see you...
...Job Description Job Description JOB TITLE: Driver Helper EMPLOYER: Nackard Pepsi, Prescott AZ DEPARTMENT: Operations... ...RESPONSIBILITIES: Completes an efficient delivery and pick up route for the day. Loads delivery vehicle with palettes scheduled...
Fayetteville, NC, is a great place for physicians to live and work, offering a strong healthcare community, a growing population, and access to top medical facilities like Cape Fear Valley Medical Center. With a lower cost of living than many metropolitan areas, physicians...