Job Description

Accountable for greeting patients either in person or over the telephone. Performs the initial evaluation by obtaining medical history, patient concerns, performs examination tests and prepares equipment for physician as needed. Assists with surgical procedures, administers topical medications or diagnostic drugs prescribed by the physician. Ensures examination rooms are properly stocked, cleaned and that equipment is ready and in working order for daily use. Rooms and prepares patient, obtaining information: ophthalmic, medical, family and social history and patient concerns. Performs opening examination tests and prepares equipment for physician following established policies, procedures and guidelines. Is proficient in the electronic health record for all aspects of the ophalmic evaluation. Assists physician with office surgical and non-surgical procedures and arranging required instruments for procedures prior to scheduled appointment. Assists with answering phones, making appointments, filing, prior authorizations, etc. Coordinates and manages clinic inventory. Contacts pharmacy when appropriate for refills following established policies, procedures, and guidelines. The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: High School or GED Equivalent. Preferred Education, License/Certification, or Work Experience: Certified Ophthalmic Assistant - International Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO), Certified Ophthalmic Technician - International Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO), Certified Ophthalmic Medical Technologist (COMT) - International Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO), Experience in Medical Office setting. Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

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