Job Description

Join Our Team as a Restaurant General Manager for Charter House in a dynamic airport restaurant environment!

• $60,000 / year Base Pay
• Opportunity for quarterly bonus and year-end super bonus
• Career Growth Opportunities
• 401K with amazing company match

Are you an experienced food service professional with a passion for high-volume, a stickler for food safety, and a knack for leadership?

We have an exciting opportunity for a Restaurant General Manager in the Bradley International Airport (BDL). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You’ll Do:

• Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provide feedback including disciplinary action.
• Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company and food safety specifications.
• Cost Control: Optimize food and labor costs to maximize profitability.
• Lead and Develop the Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
• Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
• Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
• Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
• Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.

What We’re Looking For:

• Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
• Experience & Technical Training: Minimum of three (3) years restaurant management experience in a General Manager role required. Full Service Restaurant General Management experience required. Culinary background is desirable.
• Other Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Why Join Us?

• Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
• Career Growth: SSP America is one of the world’s largest restaurant operators, offering ample opportunities for advancement.
• Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, 401K with company match, and Employee Assistance Program.

Ready to Apply?
If you're ready to lead in a fast-paced, high-volume environment and make your mark at Charter House, we want to hear from you!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

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