Job Description

Job Description

Job Description

We are a great company with great pay and great benefits. Ergon, Inc. is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned with locations throughout the world, but we pride ourselves on maintaining a small-company feel.

We are seeking a talented Salesforce QA Analyst to join our dynamic team. You will be responsible for defining, reviewing, and executing test cases. The QA Analyst I will work closely with the software developers and business analysts to understand the technical design of the applications and ensure testability of the application. As a Salesforce QA Analyst I, you will play a vital role in ensuring the quality and reliability of our Salesforce platform by working closely with the business stakeholders.

Ergon offers a competitive benefits package for our operators: 401(k) Matching, Health, Life, Dental, Holidays, Vacation, Sick Leave, Tuition Assistance, and Profit Sharing

• Bachelor's degree in Computer Science, Information Technology, or related field
• Strong understanding of QA methodologies, tools, and processes
• Ability to perform functional, Integration and End-to-End testing
• Experience with automated testing tools
• Minimum of 2 years of experience working with Salesforce. Preferably Sales Cloud & Service Cloud.
• Strong understanding of Salesforce platform features, functionality, and limitations
• Deep understanding of Salesforce architecture, data model, and security model
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced, collaborative environment
• Experience with Agile development methodologies is a plus
• Experience with Test Automation software is a plus
• Salesforce Administrator certifications (e.g., Administrator, AdvancedAdministrator).

S alesforce QA Analyst I Responsibilities:

• Collaborate with business stakeholders to gather and analyze requirements.
• Develop test plans, test cases, and test scripts based on functional and technical specifications.
• Conduct functional, regression, integration, performance, and work with business for UAT testing of Salesforce applications.
• Log, track, and retest defects
• Document test results, track defects, and work closely with development teams and business to prioritize and resolve issues.
• Communicate effectively with cross-functional teams to ensure alignment on testing objectives and priorities.
• Develop and maintain technical documentation.
• Identify opportunities to streamline testing processes and improve testing efficiency.
• Stay current with Salesforce platform updates and industry best practices.
• Work with business functional leads to develop UAT test scripts, as well as assisting in executing and recording test results.

Ergon is an EEO/AAP Employer.

Employment offer contingent upon pre-employment drug test, background check, and MVR. No Sponsorships being offered. Onsite position in Flowood, MS.

Job Reference: Salesforce Developer

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