Job Description

Coa Solutions is committed to transforming government services for the betterment of the customers and taxpayers we serve. We sit at the intersection of delivering human centered, and accessible and inclusive solutions across critical government services. As a Product/Interaction designer at Coa you will be working on leading and high priority government modernization projects delivering critical services to millions of people. Specifically, you will be joining the Veteran Affairs Cross Benefits team dedicated to helping Veterans through the benefit process .Compensation range: $135,000 -$ 150,000 (2 Month Contract to Hire)Responsibilities: Fulfills the content needs of scrum teams working on digital tools and applicationsWrites or edits error messages and alertsCollaborates with other members of the centralized content team within their workflow to achieve a high-quality final product for VeteransCollaborates with designers using UI mockup tools like FigmaCreates content thats clear, accurate, consistent, plain language, compassionate, equitable, authoritative, accessible, and findableCreates content that aligns with the VA.gov style guides established voice, style, and plain language standards. Must be comfortable adapting to a well-established style.Researches the topic and related benefit for each request so as to write content thats accurate and well-informed. Uses usability test findings to iterate on contentAdvocates for content with subject matter experts, including legal and policy expertsFocuses on the Veteran experience with all work producedRequired skillsAt least 5 years experience in end to end content design including content strategy, voicing, tone, and UX writting A self starter, able to dive into complex systems and autonomously create clarity for the design team on specific sections of the tax code Experience working closely with cross functional design, product, and engineering teams and communicating user needs and design decisions across them Detail oriented and reliable supported by a curious mindset that drives user knowledge and product clarityHighly collaborative with a strategic mindset that helps build meaningful, collaboration across stakeholders and assess tradeoffs against short and long term needs Ability to take initiative to proactively (without being asked) and independently survey project and stakeholder needs, and communicate, suggest, collaborate, and execute on methods that will both ensure the scoped work is completed and also hone in on improvements moving forwardPreferred skillsPrior experience working in modernizing federal services Experience in implementing digital accessibility standards and internationalization Understanding, willingness, and/or experience working within AI design toolsOther requirementsLived in the United States for at least three (3) of the past five (5) years.U.S. CitizenApplicants selected for this position may have to go through a government security clearance investigation and must meet the requirements to work and access classified informationThis is a 2 month contract to hire position. Below is a list of current COA Benefits for FTE's:We value balance and flexibility. Our positions are remote and provide the following:Self managed PTOFlexible work hoursCare is important to Coa. We offer Medical, vision, and dental insurance optionsEmployer paid life insuranceCompetitive and equitable salary (equal pay for equal work)Salary range $135,000 - $150,000 per year recblid 0a5j567z3zvyzb34rpkzk3o3plr9sm Coa Solutions LLC

Job Tags

Contract work, Temporary work, Remote job,

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