Job Description
Server at the Tasting Room
Nicewonder Farm & Vineyards is a beacon of excellence in Southwest Virginia's wine industry, offering an unparalleled fusion of tradition and innovation. Since its establishment in 2013, our vineyard has flourished, earning accolades for our award-winning wines and providing guests with unforgettable experiences in our Tasting Room. Nestled in the heart of Bristol, our Tasting Room invites visitors to savor the finest wines, indulge in delectable cuisine, and immerse themselves in the vibrant ambiance of live music, trivia nights, and karaoke.
Job Description:
As a Server at the Tasting Room, you will play a pivotal role in delivering exceptional hospitality and creating memorable experiences for our guests. With a minimum of 3 years of serving experience, you will provide attentive service, share your passion for wine, and ensure that each guest's visit is nothing short of extraordinary. This full-time position offers the opportunity to be part of a dynamic team dedicated to providing unparalleled service in a welcoming and vibrant atmosphere.
Key Responsibilities:
- Greet guests warmly upon arrival and guide them through the wine tasting experience.
- Present wine selections and provide detailed descriptions, recommendations, and food pairing suggestions.
- Take and accurately enter food and beverage orders into the point-of-sale system.
- Serve food and beverages promptly and efficiently, ensuring accuracy and presentation standards are met.
- Anticipate guest needs and proactively address any questions, concerns, or special requests.
- Maintain cleanliness and organization of the Tasting Room, including tables, bar area, and outdoor seating.
- Collaborate with kitchen staff to ensure timely delivery of food orders and maintain communication regarding menu availability and specials.
- Process payments, handle cash transactions, and reconcile receipts at the end of each shift.
- Uphold all safety, sanitation, and alcohol service regulations to ensure a safe and enjoyable environment for guests and staff.
- Participate in ongoing training and education to enhance wine knowledge, service skills, and product offerings.
Requirements:
- Minimum of 3 years of serving experience in a restaurant, winery, or similar hospitality environment.
- Strong knowledge of wine, including varietals, regions, and tasting techniques, with a passion for sharing this knowledge with others.
- Excellent interpersonal and communication skills, with the ability to engage guests and build rapport.
- Professional demeanor and positive attitude, with a commitment to providing exceptional customer service.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work evenings, weekends, and holidays as required.
- Certification in responsible alcohol service (e.g., ServSafe) is preferred.
Join us at Nicewonder Farm & Vineyards, where your expertise as a Server will contribute to the success of our Tasting Room and ensure that every guest leaves with a memorable and delightful experience. Apply today and become part of a team dedicated to excellence in hospitality and wine culture!
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