Tier 2 / Tier 3 IT Support Specialist - M Job at Next Step Systems, Washington DC

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  • Next Step Systems
  • Washington DC

Job Description

Overview Tier 2 / Tier 3 IT Support Specialist, Washington, DC This position is primarily on-site but may allow for hybrid or remote flexibility if the candidate meets all background and compliance requirements. Responsibilities Provide escalated IT support. Troubleshoot Windows 10/11, Microsoft 365 applications, VPNs, printers, and peripherals. Support VIP users. Document and escalate issues as needed. Qualifications 2 to 4 years of experience as an IT Support Specialist. Experience with Microsoft 365. Experience with VPN troubleshooting. Experience with ServiceNow or similar ITSM. A+/Network+ certification. Benefits include medical insurance, retirement plan, PTO, etc. Keywords: Washington DC Jobs, Tier 2 / Tier 3 IT Support Specialist, Microsoft 365, VPN, ServiceNow, ITSM, A+, Network+, Windows, Printers, Peripherals, Washington DC Recruiters, IT Jobs, Washington DC Recruiting Looking to hire a Tier 2 / Tier 3 IT Support Specialist in Washington, DC or in other cities? Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire Tier 2 / Tier 3 IT Support Specialists for jobs in Washington, DC and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! #J-18808-Ljbffr Next Step Systems

Job Tags

Remote work,

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