Job Description

• Develop and enforce effective credit control policies to minimize risks from credit sales.
• Assess customer creditworthiness and monitor financial health regularly.
• Track and manage aging reports, ensuring timely follow-up on overdue accounts.
• Lead the end-to-end collections process to ensure prompt customer payments.
• Design and implement collection strategies, including follow-ups, payment arrangements, and dispute resolutions.
• Collaborate with the finance team to address and reconcile account discrepancies.
• Manage and guide a team of credit control and collections officers.
• Set KPIs, conduct performance evaluations, and provide coaching and development opportunities.
• Foster strong relationships with customers to support open and effective communication on payment matters.
• Handle payment-related queries and disputes with professionalism and efficiency.
• Generate regular reports on collection status, aging, and performance for senior management.
• Analyze data to identify trends and recommend improvements in credit and collections strategies
• Ensure all credit and collection practices align with regulatory standards and internal policies.
• Identify potential credit risks and adjust policies proactively to mitigate them.
• Work closely with sales, finance, and other teams to support business objectives through sound credit management.
• Contribute to projects that improve processes and drive operational efficiency.

Requirements:

• Degree in Finance, Accounting, Business Administration, or a related field.
• Proven expertise in auto finance, factoring, unsecured lending, and property-backed loans.
• Proven experience (minimum 5 years) in credit control and collections management, with at least 3 years in a supervisory or team lead role.
• Strong understanding of credit management principles, financial analysis, collection techniques and legal compliance.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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