WFM Supervisor
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Customer Service is the heartbeat of Uline, and we are looking for a dynamic leader for our Workforce Management Scheduling team. Guide and support the WFM scheduling team, ensuring goals for legendary customer service are met to support our growing North American company!
Better together!This position is on-site, and we are looking for people who share our passion.
Position Responsibilities
Manage a team of Customer Service WFM scheduling associates, encouraging productivity and accuracy.
Become a policy and process expert to train associates.
Recommend efficiencies and productivity improvements for the team.
Support the WFM team and work with management to solve operational challenges.
Minimum Requirements
High School Diploma or equivalent. Bachelor’s degree preferred.
2+ years of leadership experience focused on building culture, performance and problem-solving skills.
WFM scheduling experience in a customer service environment preferred.
Ability to evaluate data to identify creative solutions to business needs.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
Description:Why Join Comfort Keepers?Award-Winning Employer - Named Employer of Choice & Best in Care by Home Care PulseTraining & Career Growth - Ongoing paid training and access to free online continuing education (Dementia & Alzheimer's certification!)Mileage ...
...Field Service Technician At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone...
...consumer products for online marketplaces - including Amazon, Target, Walmart, Michaels, Kohl's, and others. Driven by a passion for... ...place to work and grow. We are looking for an exceptional eCommerce Channel Associate to join our Marketplace Expansion team, leading...
...Mechanical Systems, we have spent over 56 years building a company that we can be proud of - a... ...Automation Team Leader, the BAS Technician II is responsible for installation, commissioning... ...with computer-aided design; strong PC skills required Communicates with Haynes...
...Advocate Aurora Health is seeking a Registered Nurse (RN) Home Health Case Management for a nursing job in Hazel Crest, Illinois. Job Description & Requirements ~ Specialty: Case Management ~ Discipline: RN ~ Duration: Ongoing ~40 hours per week ~ Shift...