We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Specialty OB/GYN - Maternal Fetal Medicine Perinatology Visas Accepted N/A... ...seeking a BE/BC Maternal Fetal Medicine physician to join our group of three physicians in... ...size, such as fine dining, shopping, arts, sports and nightlife, Sioux Falls is a welcoming...
...presence in Northern California with several marquee projects and clients. The Senior Construction Project Manager (Director level or above) will be part of a... ...resolutions for clients and stakeholders.Mentor and guide junior team members to build organizational capability....
...Are you passionate about travel and seeking a flexible, work-from-home opportunity? Join our globally connected, remote-friendly team, where we specialize in seamless ticketing and travel services for clients worldwide. With decades of industry expertise, we offer a...
...Rooster's Brewing , UintaBrewing, Sunday's Best, Panda Express and Blue Lemon. Here are a few things you can expect as a Server at SSP America: Answer questions and offer suggestions regarding food, beverages, and services of the facility Accurately...
...Automation Controls Systems is seeking a F acilities Project Manager to add to their growing team. The purpose of this position is... ...associated staff - to include Operations Managers, Engineers, Facilities Operations Specialists, and Maintenance staff. Act as the primary...