Job Description

Position Title : Director, Total Rewards

Department : Human Resources

Reports To : Chief Human Resources Officer (CHRO)

Status : Full-Time, Exempt

Position Summary:

The Director, Total Rewards will oversee and manage the design, implementation, and administration of all compensation, benefits, and payroll programs for a mission driven nonprofit. This individual will play a strategic role in ensuring that our compensation structures align with the organization's mission and values while maintaining compliance and equity. The Director will collaborate closely with senior leadership, HR colleagues, and external vendors to create and manage programs that attract, retain, and engage top talent.

Key Responsibilities:

Benefits Administration :

• Lead the development, implementation, and administration of the agency’s employee benefits programs, including health insurance, retirement plans, paid time off, and other employee benefits.
• Evaluate the effectiveness and competitiveness of current benefits offerings, making recommendations for improvements or adjustments as needed.
• Oversee open enrollment processes and ensure seamless communication of benefits options to employees.
• Work with benefits brokers and vendors to manage contracts, compliance, and program enhancements

Compensation Strategy & Administration :

• Lead the design, implementation, and ongoing evaluation of the agency’s compensation programs.
• Develop and manage compensation structures, including salary scales, incentive programs, and performance-based compensation.
• Conduct regular market surveys and benchmarking to ensure the organization remains competitive with compensation offerings.
• Advise leadership on compensation decisions and ensure equitable pay practices across all levels of the organization.

Payroll Management :

• Oversee the accurate and timely processing of payroll for all employees.
• Ensure payroll compliance with federal, state, and local tax regulations, as well as nonprofit-specific rules.
• Work with the finance department to ensure proper handling of payroll taxes, deductions, and other payments.
• Collaborate with other departments to resolve payroll discrepancies and answer employee inquiries.

Compliance & Reporting :

• Ensure compliance with all federal, state, and local laws and regulations related to compensation, benefits, and payroll (e.g., FLSA, ACA, ERISA, and other applicable laws).
• Prepare and submit various regulatory filings and reports related to compensation, benefits, and payroll (e.g., 5500 filings, tax filings, etc.).
• Stay informed about changes in legislation that impact total rewards and update programs as necessary to maintain compliance.

Leadership & Collaboration :

• Supervise and mentor the total rewards team (compensation, benefits, payroll staff), fostering a collaborative and high-performing team culture.
• Partner with HR colleagues to ensure total rewards programs align with organizational goals and employee engagement initiatives.
• Serve as a subject matter expert for leadership and staff regarding total rewards, providing guidance on policy and program interpretation.

Communication & Employee Experience :

• Develop and implement communication strategies to ensure employees understand the value of total rewards offerings.
• Create materials and resources that communicate the organization’s benefits, compensation philosophy, and policies to employees.
• Provide excellent customer service to employees regarding questions or concerns about compensation, benefits, and payroll.

Qualifications:

Education :

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field (required).
• Certification in Total Rewards (e.g., Certified Compensation Professional - CCP, Certified Benefits Professional - CBP) is a plus.

Experience :

• Minimum of 12 years of progressive experience in benefits, compensation and payroll management, with at least 3-5 years in a leadership role.
• Proven experience in managing compensation and benefits programs, including vendor management and payroll operations, in a nonprofit or similar environment.
• Strong understanding of nonprofit sector compensation structures and employee benefits regulations.

Skills :

• Strong analytical skills and the ability to interpret and present complex data.
• Excellent communication skills, both written and verbal, with the ability to communicate effectively with all levels of the organization.
• High level of attention to detail and the ability to handle confidential and sensitive information.
• Experience with HRIS systems, payroll software, and benefits administration platforms.
• Ability to work well independently and as part of a team, with strong interpersonal skills.
• Knowledge of federal and state labor laws and tax regulations related to compensation, benefits, and payroll.

Core Competencies:

• Leadership & People Management
• Strategic Thinking & Problem Solving
• Collaboration & Teamwork
• Ethics & Integrity
• Employee-Centered Mindset
• Project Management

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